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At GKS Jewellers, we take great care to ensure that every product is properly checked and packed before dispatch.
No Returns or Exchanges
We do not accept returns or exchanges for products once the order has been delivered.
Defective Products
If you receive a defective or damaged product, please contact us immediately. A replacement may be considered after verification.
To raise a complaint for a defective or damaged product, an uninterrupted opening/unboxing video is mandatory as proof. The video must clearly show the package from the time it is unopened until the product is fully removed and inspected.
Without a valid opening/unboxing video, we may not be able to process a claim for a defective or damaged product.
Contact Us
For any defective or damaged product-related queries, please contact us:
Phone: +91 6381518886
Our team will review the issue and assist you accordingly.